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Remote Support

As well as providing on site support, SJH Consultancy also provide a remote support service.

Due to there being no travel costs incurred this option is a lot cheaper and more convenient as we are available to take your call between the hours of 8:30am and 6pm. Many PC and Server issues are software related and these can be resolved without the need for an engineer to visit.

We simply install our remote control software on all of your machines and this allows us to connect remotely with your permission. The software we use creates a private encrypted path to your system and is completely secure.

SJH also offer On Site Support if you would prefer an engineer to visit, see our On Site Support page for further information.

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